In business as in life, the best way to get something of value is to ask for it. In a world where 90% of consumers look for reviews before making a purchase, a large number of (honest) reviews from satisfied clients is invaluable to any business and to the community it serves.
If a business routinely goes above and beyond expectations and provides outstanding services to their clients everyone benefits from the resulting reviews. At the same time, reviews detailing poor service and unfortunate experiences with local businesses also benefit the community by alerting everyone to potential issues as well as the business by letting them know they’ve fallen short of the customer’s expectations and have work to do.
Simply stated, when a client shares an accurate review of their experiences with local businesses, everyone wins.